Terms of Service

Terms of Service

Effective Date: January 1, 2026

Pierre & Co Lawn Solutions LLC (“we,” “us,” or “our”) operates the messaging program described below. By using our services, booking an appointment, providing your phone number, or communicating with us, you agree to these Terms of Service.

1. Program / Brand Name

Our messaging program is operated under Pierre & Co Lawn Solutions LLC

2. Program Description

We use text messaging (SMS) to communicate important information with our customers. Messages may include:

  • Appointment scheduling and reminders

  • Service updates and job status notifications

  • Invoices and payment requests

  • Account and service-related support

  • Occasional promotions or special offers

3. Message Frequency

The number of messages you receive will vary depending on your interactions with us. You can expect to receive messages on an as-needed basis, typically ranging from 1–6 messages per month, though this may be higher during active service periods.

4. Message and Data Rates

Message and data rates may apply. Please consult your mobile service carrier for details.

5. Customer Support

If you have any questions about our services or text messages, you can:

  • Reply HELP to any message we send you, or

  • Contact us directly at: (513) 202-4689 or service@pierrelawn.com

6. Opting Out

To stop receiving text messages from us at any time, simply reply STOP to any text message we send you. After opting out, you will receive one final confirmation message. You may also contact us by phone or email to opt out.

7. General Service Terms

  • Bookings & Services: All service appointments are subject to availability and our scheduling policies.

  • Payments: Payment terms are outlined on your invoice. We use secure third-party processors for payments.

  • Cancellations: Please provide at least 24 hours notice for cancellations. Late cancellations or no-shows may incur fees.

  • Liability: Our liability is limited to the value of the services provided. We are not responsible for indirect or consequential damages.

8. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by text message, email, or through our website.

9. Privacy Policy

For information about how we collect, use, and protect your personal information, please review our Privacy Policy: https://www.pierrelawn.com/privacy-policy