Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Pierre & Co Lawn Solutions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services, including through phone calls, text messages, emails, or our website.

1. Our Business Information

  • Business Name: Pierre & Co Lawn Solutions LLC

  • Address: 803 Dayton Germantown Pike, Germantown, OH 45327

  • Phone Number: (513) 202-4689

  • Email: service@pierrelawn.com

2. Text Messages and Communications

We may send you text messages (SMS) for operational and marketing purposes. These messages may include:

  • Appointment reminders and scheduling updates

  • Service invoices and payment requests

  • Service updates or follow-ups

  • Special offers, promotions, or business announcements

Message frequency will vary based on your interactions with us. Standard message and data rates may apply. By providing your phone number, you consent to receive these messages.

3. Information We Collect

We may collect the following types of information:

  • Contact information (name, phone number, email address, mailing address)

  • Service-related information (appointment details, service history, job notes)

  • Payment information (processed through secure third-party providers)

  • Any other information you voluntarily provide to us

4. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments and services

  • Send important reminders, updates, and invoices

  • Provide customer support and respond to your requests

  • Improve our services and communicate promotions (when permitted)

  • Comply with legal obligations

5. How We Store and Protect Your Information

We take reasonable and appropriate security measures to protect your personal information. This includes using secure systems, limiting access to authorized personnel only, and following industry-standard safeguards to prevent unauthorized access, disclosure, or loss of data.

6. Sharing Your Information

We may share your information with trusted third parties in the following situations:

  • Service partners or subcontractors who assist in performing the services you requested

  • Payment processors to handle billing and payments

  • Professional service providers (e.g., email/SMS platforms, cloud storage, accounting software)

We do not sell your personal information to third parties for marketing purposes.

7. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided above.

8. Opting Out and Support

To stop receiving text messages from us, reply STOP to any message we send you. You may also contact us directly at (513) 202-4689 or service@pierrelawn.com for assistance.

If you have any questions or concerns about this Privacy Policy, please reach out to us at the contact information listed above.